eSolutions News - February 2010

RATE TABLES FOR POINT UPDATED FOR AZ CUSTOMERS - Updated Rate Tables for Point and Encompass have been uploaded for AZ title and escrow customers. Through this feature, Point and Encompass users can download our most recent rate tables into either of these loan origination systems and save themselves valuable time when producing their Good Faith Estimates (GFEs).

DOCUMENT UPLOAD OPTION ADDED TO CATALYST - For customers that place orders through the Catalyst online ordering system, they now have the option of uploading a document to our staff at the same time they place their order. This saves the customer time and sends our staff additional information for starting a new title or escrow order.

NEW TOLL-FREE SUPPORT NUMBER - The eSolutions Support Center now has a new toll-free support number: 1-877-898-3185.

ENCOMPASS PROVIDER ACCOUNT RE-ACTIVATED - Due to customer demand, our provider account for online ordering by Encompass users has been re-activated for San Diego, Inland Empire, and Los Angeles.

ATTACHMENTS ADDED TO DOCUMENTS FOLDER - For users that receive e-mail notifications when assigned access to a document through the Documents Folder, they will now receive the document as an e-mail attachment, too. As a result, the user will instantly receive the document, but also have it stored online for later retrieval, if necessary.

UPCOMING WEBINARS - We provide technology education services for both customers and staff. Whether you're "old school" or "cutting edge" we can help define which of our products and services are best for your needs today and tomorrow. For more information, please visit the Upcoming Webinars section of the eSolutions website.